Asking questions

Ask in everyday Turkish; you don't need menu names, table names or codes. For example "Bu ay ne kadar ciro yaptık?" (How much turnover did we make this month?) or "90 günü geçen alacağı olan müşteriler kimler?" (Which customers have receivables more than 90 days overdue?).

Asking a question

1. Type your question in the question box (Firmanızın verisine bir soru sorun…, Ask a question about your company's data…).
2. Press Enter or click Gönder (Send). ⇧ Enter for a new line.
3. While it works, Copilot shows each step: Uygun sorgu aranıyor… (Looking for the right query…), Firmanızın verisi sorgulanıyor… (Querying your company's data…) and, if you added documents, reading them. Finished steps are ticked (Firmanızın verisi soruldu, Belgeleriniz okundu).
4. The answer arrives as text. If data was read, a table card follows, and for most analyses a chart; see Tables and charts.

The conversation is named after your first question. You can rename it later; see Conversation history.

Naming a period

Most analyses take a period. Say it in your question: bu ay (this month, to date), geçen ay (last month), son 3 ay (last 3 months, including this one), bu yıl (this year, January to date); for the sales summary, sales target and sales funnel also son 12 ay (last 12 months). Without a period, the analysis uses its default; the defaults are on the Ready-made analyses page.

Some analyses can be asked for a single customer or supplier: pending sales orders, overdue receivables, collections, credit limit usage, open purchase orders and supplier payables. The title, or part of it, is enough.

Follow-up questions

Under the answer, related questions are suggested under Devamında sorabilirsiniz (You can ask next). Clicking one asks it. As you keep asking in the same conversation, Copilot remembers the earlier questions and answers.

Stopping an answer

While an answer is coming in, click Yanıtı durdur (Stop the answer) or press Esc. The transcript says Yanıtı durdurdunuz. (You stopped the answer.) A stopped answer counts towards your usage up to the point it was stopped; see Usage.

After the answer

Under the answer:

• Yanıtı kopyala (Copy the answer): copies the answer text.
• Tuvalde aç (Open in canvas): opens the answer, with its tables, on a canvas beside the conversation; see Canvas.

These buttons are always visible under the latest answer; under older answers they appear when you hover over them.

What Copilot answers

Copilot reads your company's data through ready-made analyses; each one is a tested query. Copilot picks the one that fits your question. Today's list: Ready-made analyses.

• Figures in an answer come only from these analyses. If no data came back, Copilot does not make numbers up; it says none came back.
• If your question fits no analysis, Copilot says it cannot reach that data and what you can ask instead.
• If you added documents, it also answers from them; see Documents.

A good question

Ask one thing and name the period: "Geçen ay en çok satan 5 ürün hangileri?" (Which 5 products sold most last month?) Ask about several topics in separate questions; each answer comes with its own table.

If something goes wrong

What you see in the transcript	Meaning
Sunucuya ulaşılamadı. Bağlantınızı kontrol edip yeniden deneyebilirsiniz.	Could not reach the server: an internet or service outage. Yeniden dene (Try again).
Yanıt gelmedi. Lütfen biraz sonra yeniden deneyin.	The answer did not complete in time. Yeniden dene.
Bu ayki kullanım sınırı doldu — …'de yenilenir (in the question box)	Your company's monthly quota is used up; no new questions are accepted. See Usage.

An answer you did not get because of an error does not count towards your usage.